Fresh & Dried Hatbox

All our deliveries are carried out by our own transport, as such, we cannot do timed deliveries. Our delivery schedule is broken up by morning (8:30am-12:00pm) and afternoon (12:00pm-4:30pm) deliveries on your requested date.

If you are ordering hoping for delivery/collection on Monday morning, unfortunately, we cannot do deliveries at this time due to time constraint. We can however make up your arrangement for Monday afternoon after our fresh stock has arrived.

We are not open on weekends and thus we do not do orders of any kind for Saturday or Sunday. Should you need an arrangement for over the weekend, we are happy to make it up for delivery or collection on Friday.

We always do everything we can to accommodate flower and colour requests but sometimes, due to a multitude of reasons, the flowers and colours discussed/shown are not available. We will use our knowledge and expertise as professionals to make the best substitutions for your arrangement.

Should there be a significant change, we will contact you.

All Fresh Flowers

Keep flowers away from draughts, radiators and other extreme temperatures, which can quickly dry out the flowers and cause wilting. Do not place your arrangement near fruit or in the path of cigarette smoke, the ethylene gas is detrimental to many flower types. Avoid placing flowers in windowsills and other areas with direct sunlight where flowers can wilt due to overheating. Your flowers will last longer under cool conditions. Keep away from pets and young children as some flowers can be toxic if eaten.

Arrangements In Foam

Be sure to add fresh water every day. After one week, add the flower preservative packet provided by your florist to your daily watering. Remove dead or dying flowers as they appear, this will ensure your arrangement looks its best and prevent other flowers from dying quicker.

Dried Items

Keep away from windowsills and other areas with direct sunlight, which can dull colours. Keep away from humidity and any direct fluids, this can cause permanent damage to the stems as well as mould. Gently dust your arrangement/stems periodically. Items with delicate structure such as pampas grass may shed over time. This shedding can be helped with hairspray, just give delicate items a light spray when needed. Dried items can last a lifetime if looked after properly.